NEMT brokers by state

Most Medicaid rides reach providers through a broker. Find who arranges rides in your state, then open a broker guide for how to apply, what they require, and how they pay.

Broker guides

Who arranges Medicaid rides in each state

StateHow rides are arrangedBrokers
AlabamaNo broker: providers bill Medicaid directlyAlabama Medicaid NET program (statewide)
AlaskaNo broker: providers bill Medicaid directlyHMS, Alaska Medicaid fiscal agent (no broker), Tribal travel management offices (ANTHC, Tanana Chiefs Conference, Yukon-Kuskokwim Health Corporation), CTM, Alaska Medicaid Travel Office
ArizonaHealth plans each contract a brokerMTM Health, Veyo (MTM Health), Arizona Complete Health-Complete Care Plan, Banner-University Family Care and Mercy Care, AHCCCS fee-for-service (DFSM)
ArkansasRegional brokers, one per areaVerida (formerly Southeastrans), Central Arkansas Development Council (South Central Arkansas Transit), Area Agency on Aging of Southeast Arkansas, Modivcare
CaliforniaHealth plans each contract a brokerCall the Car, Modivcare, American Logistics, Ventura Transit System
ColoradoStatewide broker, phasing inMediDrive, Health First Colorado direct billing (HCPF)
ConnecticutOne statewide brokerMTM Health
DelawareOne statewide brokerModivcare
District of ColumbiaHealth plans each contract a brokerMTM Health, Verida, Access2Care, AmeriHealth Caritas DC transportation line
FloridaHealth plans each contract a brokerModivcare, MTM Health, Alivi, Ride2MD
GeorgiaOne statewide brokerVerida
HawaiiHealth plans each contract a brokerTransdev Health Solutions, Modivcare, MTM Health
IdahoOne statewide brokerMTM Health
IllinoisHealth plans each contract a brokerModivcare, MTM Health, Transdev (prior approval agent, not a broker)
IndianaHealth plans each contract a brokerVerida, WellTrans, LCP Transportation
IowaHealth plans each contract a brokerMTM Health (fee-for-service), MTM Health (IA Health Link plans)
KansasHealth plans each contract a brokerSafeRide Health, MTM Health, KMAP fee-for-service (no broker)
KentuckyRegional brokers, one per areaAudubon Area Community Services (GRITS), Pennyrile Allied Community Services (PACS), LKLP Community Action Council (LKLP), Federated Transportation Services of the Bluegrass (FTSB), Bluegrass Community Action Partnership (BGCAP), Rural Transit Enterprises Coordinated (RTEC), Sandy Valley Transportation Services (SVTS), Licking Valley Community Action Program (LVCAP)
LouisianaHealth plans each contract a brokerMediTrans, Verida
MaineRegional brokers, one per areaModivcare, Penquis CAP
MarylandCounty-run programsLocal health departments (statewide), Montgomery County Department of Transportation, Baltimore County Department of Health, Anne Arundel County Department of Health, Harford County Health Department
MassachusettsRegional brokers, one per areaMART (Montachusett Regional Transit Authority), GATRA (Greater Attleboro Taunton Regional Transit Authority), MassHealth fee-for-service
MichiganHealth plans each contract a brokerMTM Health, SafeRide Health, Modivcare, Upper Peninsula Health Plan (in-house), Local MDHHS offices
MinnesotaCounty-run programsMTM Health (MTM-MNET), SmartLink, County and Tribal human services agencies, DHS state-administered NEMT (MHCP), Health plans: Blue Plus, HealthPartners, Hennepin Health, Itasca Medical Care (IMCare), Medica, PrimeWest Health, South Country Health Alliance, UCare
MississippiOne statewide brokerModivcare, MTM Health
MissouriOne statewide brokerMTM Health
MontanaStatewide broker, phasing inModivcare, Montana Medicaid direct billing (Mountain-Pacific authorizations)
NebraskaHealth plans each contract a brokerMTM Health, Nebraska Medicaid fee-for-service (DHHS)
NevadaOne statewide brokerMTM Health, SafeRide Health
New HampshireHealth plans each contract a brokerMTM Health, CTS (Coordinated Transportation Solutions)
New JerseyOne statewide brokerModivcare
New MexicoHealth plans each contract a brokerModivcare, MTM Health, Superior Medical Transportation, HCA fee-for-service
New YorkOne statewide brokerMedical Answering Services (MAS)
North CarolinaHealth plans each contract a brokerModivcare, MTM Health, County departments of social services
North DakotaNo broker: providers bill Medicaid directlyHuman service zone and tribal offices (ND Medicaid fee-for-service), Blue Cross Blue Shield of North Dakota (Medicaid Expansion)
OhioHealth plans each contract a brokerMTM Health, SafeRide Health, Provide A Ride, County departments of job and family services
OklahomaHealth plans each contract a brokerModivcare (SoonerRide), Modivcare (SoonerSelect plans)
OregonHealth plans each contract a brokerRide to Care (CareOregon for Health Share of Oregon), MTM Health, Modivcare, WellRide (Transdev Health Solutions), RideSource (Lane Transit District), TransLink (Rogue Valley Transportation District), GOBHI Transportation Services, Bay Cities Brokerage, ReadyRide, NW Rides (Tillamook County Transportation District), Cascades West Ride Line (Oregon Cascades West Council of Governments), Cascades East Transit (Central Oregon Intergovernmental Council), OHA open card brokerages: Tri-County MedLink, Marion-Polk MedLink, NW MedLink
PennsylvaniaCounty-run programsModivcare (Philadelphia), Allegheny County DHS, rabbittransit, Other transit authorities and county vendors
Rhode IslandOne statewide brokerMTM Health
South CarolinaOne statewide brokerModivcare (Region 1), Modivcare (Region 2), Modivcare (Region 3)
South DakotaNo broker: providers bill Medicaid directlySouth Dakota Medicaid (direct enrollment, no broker)
TennesseeHealth plans each contract a brokerVerida, Tennessee Carriers
TexasHealth plans each contract a brokerSafeRide Health, MTM Health, Modivcare
UtahOne statewide brokerModivcare
VermontOne statewide brokerVermont Public Transportation Association (VPTA)
VirginiaHealth plans each contract a brokerModivcare, MTM Health, MediDrive, SafeRide Health
WashingtonRegional brokers, one per areaHopelink, Paratransit Services, People for People, Special Mobility Services, Northwest Regional Council, Community in Motion (formerly Human Services Council)
West VirginiaOne statewide brokerModivcare
WisconsinOne statewide brokerMTM Health, Verida
WyomingNo broker: providers bill Medicaid directlyWyoming Medicaid Customer Service Center (no broker)