Dispatch board
The whole day on one board.
Every driver is a lane and every trip is a block, laid out on a live timeline. Statuses update in real time as your drivers work, so managing the day stays simple.
Learn more about Dispatch board
The platform
One platform. The whole operation.
Scheduling, dispatch, drivers, billing, and AI that actually helps. One connected system, with new features shipping every week.
Dispatch & scheduling
Plan and run the day from one place.
Build the schedule, assign the drivers, and watch it all unfold in real time.
AI route optimizerEarly access
Your day, planned in one click.
Our AI tests thousands of possible schedules to find the best driver for every trip. Tighter routes, fewer empty miles, and more trips completed with the fleet you already have.
Learn more about AI route optimizer
Recurring trips
Schedule it once. HealthRide keeps it going.
Dialysis three times a week. Day program every weekday. Set the pattern once and HealthRide builds the trips weeks ahead, priced correctly and ready to dispatch.
Learn more about Recurring trips
Drivers on the road
Give your drivers tools they’ll actually use.
A modern app, live tracking, and instant messaging keep the road and the office in sync.
Driver app
An app your drivers will actually love.
A modern, clean app for iOS and Android. Drivers clock in, see their day, run their trips, and message dispatch, all from one place that simply makes sense.
Learn more about Driver app
Live fleet map
Every vehicle. Live. On one map.
A bird’s-eye view of your whole fleet in real time: where each driver is, their current status, and where they’re heading. When a facility calls asking about a ride, you answer while they’re still on the phone.
Learn more about Live fleet map
Team chat
Your whole team, one conversation away.
Real-time messaging between the office and your drivers, built into the portal and the driver app. Send announcements to the whole fleet, message one driver, and keep every conversation with the company.
Learn more about Team chat
Fleet & credentials
Your fleet, organized and audit-ready.
Every vehicle, every credential, and every expiration date in one place. HealthRide reminds you before anything lapses and keeps unqualified vehicles off the wrong trips.
Learn more about Fleet & credentials
Billing & payments
Get paid without the paperwork.
Cards, invoices, and reports that build themselves from the trips you actually ran.
Payments
Accept payments right on the platform.
Credit card processing is built into HealthRide. Charge a saved card, send a payment link, or record a check, and every payment lands in one clean ledger matched to its trip.
Learn more about Payments
Invoicing
From completed trips to paid invoices.
Invoices for the facilities and payers you work with build themselves from the trips you actually ran, priced from your rate schedules, delivered securely, and tracked until paid.
Learn more about Invoicing
Reports
Reports built for brokers, payers, and payroll.
Purpose-built reports that answer the real questions: how the business is doing, whether you ran on time, what each payer owes, and what payroll should be. Every number backed by GPS records.
Learn more about Reports
AI built in
AI that does real work.
Not a chatbot bolted on the side. AI that plans schedules, answers questions, and books rides.
Ryder AI assistant
Meet Ryder, your AI assistant.
Ask about your trips, drivers, schedules, and billing in plain English and get answers from your real data. Ryder can also handle the work itself, like booking trips and assigning drivers, always with your approval.
Learn more about Ryder AI assistant
AI receptionistComing soon
Every call answered. Every ride booked.
An AI receptionist that answers your phone line as your company, quotes your real prices, and books rides directly into your schedule. Coming soon.
Learn more about AI receptionist
Platform & partners
A platform that works the way you do.
Broker workflows, a portal your team learns in a day, and real people behind it.
Broker connectionsComing soon
Broker trips, without leaving the portal.
Direct connections to brokers like MTM and ModivCare are in development. Broker trips will land in your schedule automatically and run alongside every other ride, with no re-typing.
Learn more about Broker connections
Provider portal
Modern software you’ll enjoy using.
Most NEMT software is outdated, complicated, and unorganized. HealthRide is clean, fast, and written in plain English, so your team gets more done with less frustration.
Learn more about Provider portal
Real human support
Real support, from real people.
No ticket queues and no chatbot runaround. When you reach out, you talk directly with the team that builds HealthRide and understands NEMT operations.
Learn more about Real human support