One platform. The whole operation.
Scheduling, dispatch, drivers, billing, and AI that actually helps. One connected system, with new features shipping every week.
Plan and run the day from one place. Build the schedule, assign the drivers, and watch it all unfold in real time.
The whole day on one board. Every driver is a lane and every trip is a block, laid out on a live timeline.
Statuses update in real time as your drivers work, so managing the day stays simple.
Your day, planned in one click. Ryder Go, our dispatching AI, tests thousands of schedules to find the best driver for every trip.
Tighter routes, fewer empty miles, and more trips completed with the fleet you already have.
Schedule it once. HealthRide keeps it going. Dialysis three times a week. Day program every weekday.
Set the pattern once and HealthRide builds the trips weeks ahead, priced correctly and ready to dispatch.
Give your drivers tools they’ll actually use. A modern app, live tracking, and instant messaging keep the road and the office in sync.
An app your drivers will actually love. A modern, clean app for iOS and Android.
Drivers clock in, see their day, run their trips, and message dispatch, all from one place that simply makes sense.
Every vehicle. Live. On one map.
A bird’s-eye view of your whole fleet in real time: where each driver is, their current status, and where they’re heading. When a facility calls asking about a ride, you answer while they’re still on the phone.
Your whole team, one conversation away. Real-time messaging between the office and your drivers, built into the portal and the driver app.
Send announcements to the whole fleet, message one driver, and keep every conversation with the company.
Your fleet, organized and audit-ready. Every vehicle, every credential, and every expiration date in one place.
HealthRide reminds you before anything lapses and keeps unqualified vehicles off the wrong trips.
Get paid without the paperwork. Cards, invoices, and reports that build themselves from the trips you actually ran.
Accept payments right on the platform. Credit card processing is built into HealthRide.
Charge a saved card, send a payment link, or record a check, and every payment lands in one clean ledger matched to its trip.
From completed trips to paid invoices.
Invoices for the facilities and payers you work with build themselves from the trips you actually ran, priced from your rate schedules, delivered securely, and tracked until paid.
Reports built for brokers, payers, and payroll.
Purpose-built reports that answer the real questions: how the business is doing, whether you ran on time, what each payer owes, and how many hours each driver worked. Every number backed by GPS records.
AI that does real work. Not a chatbot bolted on the side. AI that plans schedules, answers questions, and books rides.
Meet Ryder, your AI assistant.
Ask about your trips, drivers, schedules, and billing in plain English and get answers from your real data. Ryder can also handle the work itself, like booking trips and assigning drivers, always with your approval.
Every call answered. Every ride booked.
An AI receptionist that will answer your phone line as your company, quote your real prices, and book rides directly into your schedule.
A platform that works the way you do. Broker workflows, a portal your team learns in a day, and real people behind it.
Broker trips, without leaving the portal.
HealthRide connects with your brokers, like MTM, Alivi and Sentry, so new trips show up on your board on their own. No retyping and no copying from portals.
Modern software you’ll enjoy using. Most NEMT software is outdated, complicated, and unorganized.
HealthRide is clean, fast, and written in plain English, so your team gets more done with less frustration.
Real support, from real people. No ticket queues and no chatbot runaround.
When you reach out, you talk directly with the team that builds HealthRide and understands NEMT operations.
See how HealthRide fits your company.
Book a short demo. We will walk you through the dispatch board, the driver app and billing, and answer your questions.