HealthRide Knowledge Base
Step-by-step guides for running your transportation operation with HealthRide — setup, dispatch, drivers, billing, and more.
These guides walk you through everything in HealthRide, from your first sign-in to sending your first invoice. Each article covers one task, in plain language.
New to HealthRide?
Start with Getting started. It walks you through setup in the right order:
Add your drivers and vehicles, and connect the facilities you serve.
Open the dispatch board and assign the day's trips to your drivers.
Find what you need
- Getting started — company setup, inviting your team
- Trips & dispatch — creating trips, the dispatch board, driver shifts, cancellations
- Drivers & vehicles — inviting drivers, the driver app, adding vehicles
- Passengers & facilities — adding passengers, connecting facilities, cleaning up duplicates
- Billing & payments — how billing works, invoices, recording payments, getting paid online
- Importing your data — moving in from spreadsheets or another system
- Account & security — roles, sign-in security, and your subscription
Can't find something?
Email us at info@healthride.app and we'll point you to the right guide — or write the one that's missing.