Driver shifts
Set up weekly recurring patterns in Settings under Driver Schedule, then click Build next 14 days to create the daily shifts that put drivers on the dispatch board.
A shift pairs a driver with a vehicle for set hours on one day. Shifts matter because they control the dispatch board: a driver only gets a row on the board when they have a shift that day, and AI Auto-Assign only considers drivers with an active shift. If a driver is missing from the board, their shift is almost always the reason.
You manage shifts in Settings → Driver Schedule. There's also a Driver Schedule button at the top right of the dispatch board that takes you straight there.
The page has two sections.
Recurring patterns
A pattern is a weekly template: this driver, in this vehicle, on these days, at these hours. Most of your regular schedule should live here.
Click New pattern.
Pick the driver and vehicle, set the active dates, the start and end time, and tick the work days (weekdays are ticked by default).
Click Create pattern. The pattern repeats every week until you pause or end it — each pattern row has Pause, Resume, and End buttons.
Patterns don't put shifts on the board by themselves. Click Build next 14 days to turn your patterns into actual daily shifts for the next two weeks, starting from the selected date. Each pattern shows a "Built through" date so you can see how far ahead its shifts exist.
Build shifts regularly
Shifts are only created when you click Build next 14 days. Click it after you add or change a pattern, and make it a weekly habit so the board never runs out of shifts.
Daily shifts
The lower section shows the shifts for one day — use the arrows to browse dates. Each shift shows where it came from: "Recurring" (built from a pattern) or "Manual" (added by hand).
For one-off changes, click Add override. In the "One-day override" window, pick the driver, vehicle, and shift hours, then click Save shift. This affects only that single day — use it for a substitute driver, a different vehicle, or unusual hours. To remove a recurring shift for a single day (say the driver is out sick), click Skip on that shift instead.
What next? The dispatch board
The dispatch board
The Dispatch page shows one timeline row per driver for the day; drag trips from the Unassigned panel onto a driver's row to assign them, or use AI Auto-Assign.
Cancellations and no-shows
Change a trip's status from the trip page — mark it Cancelled if the ride won't happen, or No show if the passenger wasn't there at pickup.