# Driver shifts

> Set up weekly recurring patterns in Settings under Driver Schedule, then click Build next 14 days to create the daily shifts that put drivers on the dispatch board.

Source: https://healthride.app/knowledge-base/dispatch/driver-shifts/

A shift pairs a driver with a vehicle for set hours on one day. Shifts matter because they control the dispatch board: a driver only gets a row on the board when they have a shift that day, and Ryder Go (our dispatching AI) only considers drivers with an active shift. If a driver is missing from the board, their shift is almost always the reason.

You manage shifts in **Settings → Driver Schedule**. There's also a **Driver Schedule** button at the top right of the dispatch board that takes you straight there.

The page has two sections.

## Recurring patterns

A pattern is a weekly template: this driver, in this vehicle, on these days, at these hours. Most of your regular schedule should live here.

<Steps>
<Step>
Click **New pattern**.
</Step>
<Step>
Pick the driver and vehicle, set the active dates, the start and end time, and tick the work days (weekdays are ticked by default).
</Step>
<Step>
Click **Create pattern**. The pattern repeats every week until you pause or end it — each pattern row has **Pause**, **Resume**, and **End** buttons.
</Step>
</Steps>

Patterns don't put shifts on the board by themselves. Click **Build next 14 days** to turn your patterns into actual daily shifts for the next two weeks, starting from the selected date. Each pattern shows a "Built through" date so you can see how far ahead its shifts exist.

<Callout type="info" title="Build shifts regularly">
Shifts are only created when you click **Build next 14 days**. Click it after you add or change a pattern, and make it a weekly habit so the board never runs out of shifts.
</Callout>

## Daily shifts

The lower section shows the shifts for one day — use the arrows to browse dates. Each shift shows where it came from: "Recurring" (built from a pattern) or "Manual" (added by hand).

For one-off changes, click **Add override**. In the "One-day override" window, pick the driver, vehicle, and shift hours, then click **Save shift**. This affects only that single day — use it for a substitute driver, a different vehicle, or unusual hours. To remove a recurring shift for a single day (say the driver is out sick), click **Skip** on that shift instead.

What next? The dispatch board
