Recurring trips
Schedule it once. HealthRide keeps it going.
Dialysis three times a week. Day program every weekday. Set the pattern once and HealthRide builds the trips weeks ahead, priced correctly and ready to dispatch.
Standing orders
The schedule that maintains itself.
Book the trip once, choose the days it repeats, and you are done. HealthRide creates the actual trips weeks in advance, each priced with the correct payer rate and matched against your fleet. Pause a series during a hospital stay, resume it after, and end it when care changes.
Exceptions
Change one day without breaking the series.
A passenger skips Friday, or this Wednesday moves to 2 PM. Adjust that single day and the weekly pattern stays exactly as it was. No rebuilding the standing order and no orphaned trips.
Fast booking
Booking that never asks twice.
Saved places, instant address lookup, and passenger needs filled in automatically from their profile. Booking around an appointment? Enter the appointment time and HealthRide calculates the pickup. Round trips and will-call returns are part of the same booking.
Guardrails
Double bookings get caught before they happen.
Before a trip saves, HealthRide checks whether a matching booking already exists and warns you. It is also smart enough to recognize that a return leg is not a duplicate.
The details
The automation follows your rules
Capability aware
A generated trip that no vehicle can serve is left visibly unassigned, never mismatched.
Priced as created
Every occurrence gets a real fare from the right payer’s rates automatically.
Will-call returns
Flexible pickups activate the moment the passenger is ready.
Route templates
Save a driver’s well-run day and reuse it for any future date.
Visible on the board
Recurring trips carry a badge so dispatchers always know what they are looking at.
Clean endings
End a series and its remaining future trips are removed with it.
Questions
Good questions, straight answers.
How far ahead do recurring trips generate?
About six weeks out, on a rolling basis. The schedule stays built ahead of you automatically.
Can I change just one day of a standing order?
Yes. Skip or move a single day and the series is untouched. Change the series itself and every future trip updates to match.
How do returns work when the appointment time is unpredictable?
Book the return as a will-call. It holds a place on the schedule, and when the passenger is ready, one tap sets the real pickup time and gets the driver moving.