The portal
Modern software you’ll enjoy using.
Most NEMT software is outdated, complicated, and unorganized. HealthRide is clean, fast, and written in plain English, so your team gets more done with less frustration.
Modern
Clean, organized, and up to date.
Clear layouts, obvious next steps, and speed everywhere. HealthRide is designed like the best modern software, because the person dispatching forty trips before 8 AM deserves better than a cluttered screen from another era.
Plain English
No training manual required.
Every button says what it does, and every confirmation explains what will happen next. New staff are productive on their first day, without a training course or a binder of instructions.
Live
Everyone works from the same live picture.
Trips, drivers, messages, and payments update for everyone the moment they change. Two dispatchers, a biller, and an owner can all work the same day at once without stepping on each other.
Team accounts
The right access for every seat.
Create accounts for dispatchers, secretaries, billers, and everyone else on your team. Each role sees what the job needs and nothing more, sign-in is protected with modern security, and a full activity record shows what happened and who did it.
The details
Quality you can feel
Fast everywhere
Pages open instantly and stay quick, even with years of trips behind them.
Search that works
Passengers, drivers, trips, and invoices are a few keystrokes away.
Helpful forms
Address lookup, saved places, and smart defaults on everything you enter.
Nothing to install
Runs in your browser and is always the latest version.
Built-in help
A real knowledge base, plus Ryder to answer questions in the moment.
Always improving
New features and improvements ship every week.
Questions
Good questions, straight answers.
How long does it take to train my team?
Most teams are comfortable within a day. The portal explains itself as you use it, with plain labels and confirmations that say exactly what will happen.
Can I control what my staff can see and do?
Yes. Team accounts cover the real seats in an NEMT operation, like owner, dispatcher, and biller, and every sensitive action stays behind the right permission.
What about switching from my current software?
A guided import brings your passengers, drivers, vehicles, and facilities in from your current system, and we help hands-on. Most teams are up and running within days.