HealthRide vs MediRoutes
HealthRide is a flat $59 per vehicle per month with everything included; MediRoutes charges $150 or $250 a month plus $0.50 for every one-way trip, no-shows included, so the HealthRide bill is the one you can predict before the month starts.
HealthRide vs MediRoutes at a glance
| Capability | HealthRide | MediRoutes |
|---|---|---|
| Dispatch board | IncludedOne daily board: drag trips onto drivers, watch live status colors update in real time. | IncludedLive dispatch board with on-the-fly route changes and rebroadcast of failed trips to the nearest available driver. |
| Trip scheduling | IncludedOne-time, round-trip (up to 8 legs), and recurring trips with routing and pricing built in. | IncludedTrip intake with recurring trips: schedule once and trips generate automatically. |
| Route optimization | IncludedRyder Go plans and assigns the whole day in one click; the dispatcher reviews the plan before it applies. | IncludedBatch scheduling builds optimized multi-stop routes; live rerouting covers day-of changes. |
| Live GPS tracking | IncludedEvery vehicle on one live map, fed by driver-app GPS. | IncludedReal-time vehicle positions on the dispatch map, plus a "Where's My Ride" tracking link for patients. |
| Driver app | IncludedNative iOS and Android app: run trips, navigate, update statuses, vehicle check-in. | IncludediOS and Android app with live route updates plus GPS, timestamp, and signature capture. |
| Billing & invoicing | IncludedFacility invoices on payment terms, self-pay payment links, checks and cash, all in one ledger. | IncludedPer-payer billing rules, claim scrubbing, and invoicing for private-pay and facility clients. |
| Facility portal | IncludedFacilities get their own portal: request rides, track vehicles live, and view and pay invoices. | IncludedTrip Requests lets facilities and care coordinators book rides directly without calling dispatch. |
| Reports & insights | IncludedTrips, revenue, on-time performance, and driver activity with CSV export. | IncludedCustom reporting, performance dashboards, and an open API for pulling data into other systems. |
| AI features | IncludedRyder Go plans and assigns the entire day in one click; AI phone receptionist in development. | Ask the vendorAvailable from the vendor on request. |
| Data import & migration | IncludedCSV import for passengers, drivers, vehicles, and facilities that recognizes Bambi and MediRoutes layouts. | IncludedTrip imports from outside file formats, so trips arrive without manual re-entry. |
| Onboarding & support | IncludedGuided onboarding, a public knowledge base, and direct support from the team that builds HealthRide. | IncludedOnboarding and support included on both plans; Professional adds 1:1 onboarding and quarterly business reviews. |
| Pricing | $59 per vehicle per month, every feature included | Starter $150/month or Professional $250/month, plus $0.50 per managed trip (a one-way leg; no-shows are billed). Unlimited vehicles. |
MediRoutes details were checked against its public website on August 24, 2026.Looking for more options? See MediRoutes alternatives.
What each one actually costs
The pricing models are opposites. HealthRide charges $59 per vehicle per month, all-inclusive, so your bill only changes when you add or remove a vehicle. MediRoutes charges a base fee ($150 Starter, $250 Professional) plus $0.50 per managed trip, where a managed trip is a single one-way leg and a round trip counts as two.
Run the numbers on three hypothetical fleets, each averaging 80 one-way legs per vehicle per month. A 5-vehicle fleet running 400 trips pays $295 on HealthRide, $350 on MediRoutes Starter, and $450 on Professional. A 10-vehicle fleet running 800 trips pays $590 on HealthRide and $550 on Starter. A 25-vehicle fleet at 2,000 trips pays $1,475 on HealthRide against $1,150 on Starter. Those MediRoutes totals are the floor, not the bill: no-shows, driver cancellations at pickup, and unperformed trips are billed as managed trips too, and running two or more third-party integrations adds a $100 fee.
Trip density decides the rest. At $0.50 per leg, a vehicle running more than 118 one-way legs a month costs MediRoutes more than $59 in trip fees alone, before the base fee. That same 10-vehicle fleet at 120 legs per vehicle (1,200 trips) pays $750 on Starter versus $590 on HealthRide.
Feature breadth versus a simpler system
MediRoutes has the longer feature list: per-payer billing rules, claim scrubbing, facility trip requests, custom reporting, and an open API. More to configure also means more to set up and maintain.
HealthRide covers the daily core in one place: a drag-and-drop dispatch board, Ryder Go, which plans and assigns the entire day of trips in one click, live GPS tracking, a native driver app, and one billing ledger across facilities, self-pay, and manual payments.
A 5-van operation with two facility contracts will use a fraction of what MediRoutes offers while still paying the per-trip meter every month.
Getting started and switching
Both vendors include onboarding. MediRoutes bundles onboarding and support into both plans, and Professional adds 1:1 onboarding and quarterly business reviews. HealthRide does guided onboarding, and support comes straight from the team that builds HealthRide.
Moving data matters more than most people expect. HealthRide's CSV import recognizes MediRoutes file layouts, so passengers, drivers, vehicles, and facilities come across without manual rework.
Which should you choose?
| If you are… | What fits best |
|---|---|
| Owner-operator with 1 to 5 vans, mostly facility contracts | HealthRide. At 5 vehicles and 400 trips a month you pay $295 versus $350 on MediRoutes Starter, and you skip the per-trip meter entirely. |
| Fleet whose vehicles run 120+ one-way legs a month each | HealthRide. Above roughly 118 legs per vehicle per month, MediRoutes trip fees alone pass $59 per vehicle, before the base fee. |
| Big fleet with low trips per vehicle (backup vans, seasonal capacity) | Run the math with your real no-show rate. A 25-vehicle fleet at 80 legs per vehicle pays $1,150 on MediRoutes Starter versus $1,475 on HealthRide, but that Starter number assumes zero billed no-shows and rises with every extra leg, while the HealthRide bill stays $1,475 in every month. |
Frequently asked questions
- How much does MediRoutes cost?
- Starter is $150 a month and Professional is $250 a month, both plus $0.50 per managed trip. A managed trip is a single one-way leg, and a round trip counts as two. Both plans include unlimited vehicles, the driver app, and onboarding.
- Is HealthRide cheaper than MediRoutes?
- It depends on trip volume. At 5 vehicles and 400 monthly trips, HealthRide costs $295 versus $350 on MediRoutes Starter. At 10 vehicles and 800 trips the totals are $590 and $550; at 25 vehicles and 2,000 trips, $1,475 and $1,150. Those MediRoutes totals assume zero billed no-shows, and any vehicle running more than about 118 one-way legs a month tips the math to HealthRide.
- Does MediRoutes charge for no-shows and cancellations?
- Yes. No-shows, driver cancellations at pickup, and unperformed trips are billed as managed trips at $0.50 each. Only trips a dispatcher cancels before scheduling are not billed. HealthRide never bills per trip, so a no-show never touches your software bill.
- Can I import my MediRoutes data into HealthRide?
- Yes. HealthRide's CSV import recognizes MediRoutes file layouts for passengers, drivers, vehicles, and facilities, so migration does not require rebuilding records by hand.
- Does MediRoutes have a driver app?
- Yes, on iOS and Android. It gives drivers live route updates and captures GPS, timestamps, and signatures. HealthRide also has a native iOS and Android driver app for running trips, navigation, and status updates.
More comparisons
- HealthRide vs BambiHealthRide is $59 per vehicle to Bambi's $69, with every payment type on one ledger and reports you can use today.
- HealthRide vs RouteGenieRouteGenie starts at $50 per vehicle plus paid add-ons. HealthRide is $59 with everything included.
- HealthRide vs TobiTobi starts at $60 per vehicle and prices the rest by sales call. HealthRide is $59, and that is the whole price.
- HealthRide vs ZeitRideZeitRide is $49 per vehicle. HealthRide's $59 includes one-click day planning, an AI assistant, and a facility portal.
- HealthRide vs DuetDuet meters the bill past 100 trips a month and assigns by hand. HealthRide is $59 flat and plans the day in one click.
- HealthRide vs TripMasterTripMaster is quoted per operation and sold in modules. HealthRide is a flat $59 per vehicle with everything included.
HealthRide plans the whole day in one click and bills every ride.