Best Duet alternatives for NEMT providers
Duet is NEMT software that costs nothing below 100 trips a month. Above that, the monthly fee follows the estimated loaded drive time of your trips, and dispatchers place every trip by hand, by design. An alternative makes sense once a fleet passes the free tier and wants a fixed monthly bill, or when assigning trips by hand starts eating the dispatcher's morning. This page covers the alternatives worth a demo, starting with HealthRide.
Why providers look for Duet alternatives
- The free tier ends at 100 trips a month. That is about four or five trips per working day. One van running eight trips a day passes it in under three weeks.
- Past the free tier, the bill is metered. Duet prices each month on the estimated loaded drive time of its trips and says most of its providers pay less than $50 a month for each active vehicle, so a busy month costs more than a slow one. HealthRide is $59 per vehicle per month, and a 10-vehicle fleet pays $590 whether the month is busy or slow.
- Assignment is manual by design. Duet leaves every trip for the dispatcher to place. HealthRide's Ryder Go plans and assigns the entire day in one click, and the dispatcher reviews the plan before it applies.
HealthRide
Modern NEMT software with drag-and-drop dispatch, Ryder Go full-day AI assignment, live GPS tracking, a native driver app, and billing in one place.
Best for: Owner-operated and growing NEMT fleets that prioritize simplicity: modern software without enterprise pricing or add-on menus.
- Simplicity first: one price, one system, one click to plan the day
- Single daily dispatch board with live statuses
- Ryder Go plans and assigns the whole day in one click, with review before apply
- One billing ledger across facilities, self-pay, and manual payments
- Guided onboarding and direct support from the team that builds HealthRide
Bambi
AI-focused NEMT dispatch software whose one-click "Run Bambi Run" button assigns trips, drivers, and routes.
Best for: Fleets that want a flat all-inclusive per-vehicle subscription with onboarding and live support included.
Pricing: $69 per vehicle per month, all-inclusive, month-to-month with no contracts.
RouteGenie
All-in-one NEMT platform sold as branded modules (BillingGenie, DispatchGenie), with per-module pricing on its Growth plan.
Best for: Established fleets that bill Medicaid directly and can budget for modular add-ons.
Pricing: Growth: $50/vehicle/month plus paid add-ons; Pro: $750/month including 15 vehicles on a 1-year term. Confirm current figures with sales.
Tobi
End-to-end fleet platform for NEMT, PACE, Veterans Affairs, and student transportation programs.
Best for: Fleets running multiple program types (NEMT, PACE, VA, student transport) on one platform.
Pricing: Starting at $60 per vehicle per month for core platform capabilities. Full plan details come from a sales consultation.
Frequently asked questions
- What is the best Duet alternative?
- For fleets past the free tier that want a fixed bill and a day planned for them, HealthRide. It is $59 per vehicle per month with every feature included, and Ryder Go plans and assigns the entire day in one click. Bambi ($69 per vehicle, all-inclusive) and RouteGenie (Growth from $50 per vehicle before add-ons) are also per-vehicle options worth a demo.
- How much does Duet cost after 100 trips a month?
- Duet bills each month after it ends, using the estimated loaded drive time, meaning the time a rider is in the vehicle. Duet walks through the rate for your volume on a demo and says most of its providers pay less than $50 a month for each active vehicle, so each bill depends on that month's trips. HealthRide is a flat $59 per vehicle per month at any volume.
- Is Duet cheaper than HealthRide?
- Under 100 trips a month, yes: Duet is free. Past that, Duet says most of its providers pay less than $50 a month for each active vehicle, and the bill rises with a busy month, so price your busiest month of trips before you compare. HealthRide stays at $59 per vehicle whether the month is busy or slow, and it plans the whole day in one click.
- Does Duet assign trips automatically?
- No. Duet keeps assignment manual by design: dispatchers get a live map and drive-time estimates and place every trip by hand. HealthRide's Ryder Go plans and assigns the entire day in one click, and the dispatcher reviews the plan before it applies.
- Can I move my data from Duet to HealthRide?
- Yes. Duet has no contract, and it lets you export your data at any time. HealthRide's CSV import loads passengers, drivers, vehicles, and facilities, so records come across without retyping.
HealthRide plans the whole day in one click and bills every ride.