# Connect a facility

> A facility is a place like a nursing home or dialysis center that you bill for trips; add one from the Facilities page with Add facility, and its payment terms set the due date on its invoices.

Source: https://healthride.app/knowledge-base/passengers/connect-a-facility/

A facility is an organization you transport for and bill — a nursing home, dialysis center, hospital, assisted living home, rehabilitation facility, or clinic. Instead of each passenger paying per trip, you assign passengers to their facility and the facility receives one invoice for their completed trips.

Payment terms live on the facility. Whatever you pick here — due today, or due in 15, 30, or 60 days — becomes the due date suggested on every invoice you create for that facility. You can still change the date on any single invoice before you send it.

<Steps>
<Step>
Open the **Facilities** page and click **Add facility**. The "Add New Facility" window opens on a search screen.
</Step>
<Step>
Type the facility's name in the search box. HealthRide finds real healthcare facilities and fills in the name, type, and address for you. If you can't find it, click **Enter details manually** instead.
</Step>
<Step>
Check the **Facility Information** section. **Facility Name** is required, and you can adjust the **Facility Type** and add a **Billing Contact Name** (for example, the accounts payable person).
</Step>
<Step>
Fill in **Billing Details**. **Billing Email** and **Billing Phone** are both required — invoices go to this email.
</Step>
<Step>
Under **When invoices are due**, pick the payment terms: **Due today**, **Due in 15 days**, **Due in 30 days** (recommended), or **Due in 60 days**. Add any **Internal Notes** your dispatchers or billing team should know.
</Step>
<Step>
Click **Add Facility**.
</Step>
</Steps>

Once the facility exists, connect passengers to it. Open the facility from the Facilities page, go to its **Passengers** tab, and click **Add passenger**. Search for an existing passenger and click **Add to facility**, or choose **New passenger** to create one on the spot. You can also set the facility on any passenger's own profile under "Facility Billing (Optional)".

The facility page also has **Trips** and **Invoices** tabs, plus a **Create invoice** button. Until the facility has completed trips ready to bill, that button reads **No trips to invoice**. To change payment terms or billing contacts later, click **Edit facility**.

What next? Add a passenger.
