# Create and send invoices

> Open the facility, click "Create invoice", review the completed trips it covers, and email a secure payment link in one step.

Source: https://healthride.app/knowledge-base/billing/create-and-send-invoices/

A facility invoice gathers the facility's completed trips into one bill. Only completed trips are included — trips still in progress wait for the next invoice.

<Steps>
<Step>
Go to the Billing page and open the **Facilities** tab. The "Needs invoice" column shows which facilities have completed trips waiting. Click the facility to open its page.
</Step>
<Step>
Click **Create invoice**. If the button says "No trips to invoice," there is nothing to bill yet.
</Step>
<Step>
Check the **Trip dates**. The invoice covers completed trips in this date range — the last 30 days to start.
</Step>
<Step>
Check the **Due date**. It is filled in from the facility's payment terms, and you can change it.
</Step>
<Step>
Add a **Note** if you want an optional message on the invoice.
</Step>
<Step>
Leave **Email payment link after creating** checked and confirm the recipient address. It starts with the facility's billing email.
</Step>
<Step>
Click **Review invoice**. You will see every trip as a line item, plus the subtotal, tax, and total.
</Step>
<Step>
Click **Create invoice**. The invoice is created and the payment link is emailed.
</Step>
</Steps>

<Callout type="info" title="What the email contains">
The email carries a secure link where the facility can view the invoice and pay by card or bank. It does not include trip or passenger details.
</Callout>

## Send it again, or get the PDF

Open the **Invoices** tab on the Billing page and click the invoice. From the invoice details you can:

- Click **Email link** to send the payment link to any address — useful when the bill goes to a different person, or you need to resend it.
- Click **Download PDF** to save a copy for printing or mailing.

What next? Record a payment.
